We’re excited to now offer customizable government 311 training and coaching customer experience, in addition to our ongoing global workshops and conferences.
And keep checking this page as we expand our offerings!
Creating a 311 Chief Customer Experience Officers Program
Launching a 311 Community Neighborhood Liaison Program
Building 311 Community Engagement & Junior 311 Academy
Executive 311 Senior Advisor/Coaching
311 Emergency Preparation Program
How to 311 Business Case for Senior Approval & Budgeting
Business Operations Implementation Project Management Program
Setup A City-wide Knowledge Management Liaison Program
311 Stakeholder Partnership Engagement Partnership
311 Service Complaint Business Process Development and Department Service Level Agreements (SLA)
311 Operations Technology Business Case and Budget Justification
Creating Internal 311 Customer Experience & Service Academy
for more information on the 311 training, coaching, workshop and course topics below.