Customer Experience Audit

TIME COMMITMENT
7-10 days

Service audit is a complete, comprehensive analysis of all points of contact with your customers.  Website, face-to-face interactions, contact center … Our “professional clients” in the face of experienced customer service experts will test every detail of the organization’s interaction with your customers and provide you with a comprehensive picture of the real state of your service. You will receive a number of useful recommendations, following which in a short period of time you can significantly improve your customer service and increase customer loyalty to your organizations.

 

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