Need a Speaker or Trainer?

Please feel free to contact me to discuss a topic that would work for your event.


Government Customer Experience Excellence topics include:
* Customer Experience Journey
* The Future of Customer Service
* Performance Management Improvement (Government Stats Programs)
* Managing Social Media in Government
* Social Media for Leadership & Elected Officials
* Community/Citizen Engagement Strategies
* Customer/Citizen Relationship Management Implementation Strategies
* Local Government 3-1-1 Operations
* Customer Service Officers Programs & Customer Service Plans
* Internal Customer Service Strategies and Focus
* Leadership Core Competencies for Cultural Change
* Technology Strategies to improve service delivery
* Customer Satisfaction Survey Programs
* Customer Service Training Strategies
* Building Citizen Engagement Programs
* Creating a Citizen Engaged Government
* Customized speaking engagements

Contact me directly using the form provided below:

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