Selection of Contact Center Professionals

Depends on the scale of the project
Depend on the scale of the project

Very often, the organization is faced with difficulties in the selection of such employees. Without knowing the specifics of contact centers, it is difficult to ask the right questions and assess the competence of the applicant. And if the candidate does not fit, the leaders determine it only after some time.

As part of the service, we can either completely take over the search for candidates, conduct an interview, honestly assess the competence of specialists and offer you the best of the best for approval, or conduct a final interview with those candidates whose initial selection will be carried out by your Human Resource specialist.

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