Lue & Associates has team members across North America and serves both international and domestic clients.
Lue & Associates Consulting Group provides services that focuses on:
- Chief Customer Experience Officer Role and Responsibilities in Government
- Enterprise Contact Center Operations Assessments & Audits
- Local Government 3-1-1 Operations
- Community/Citizen Engagement Strategies
- Technology Strategies to Improve Service Delivery
- Performance Management Improvement (Government Stats Programs)
- Social Media Strategies for City Leadership & Elected Officials
- Human Centered Design Introduction for Government
- Customer Experience Multi-level Training Programs or Development
- Customer Experience Officers Programs & Customer Service Plans
Building Welcoming, Connected, & Innovative Government Customer experience 