I’m using lots of opportunities to use the human centered design process in call centers. Love it!

Published by Rosetta Carrington Lue

I am a passionate group of government contact center customer experience thought leader and 311 pioneers. I am always seeking and sharing knowledge to make a valued difference and improve government interactions and solutions delivery for constituents, employees, and other key stakeholders.

This site uses Akismet to reduce spam. Learn how your comment data is processed.