On unshoveled sidewalks, unplowed streets, and other civic dereliction

Sourced through Scoop.it from: www.chicagomag.com

Published by Rosetta Carrington Lue

I am a passionate group of government contact center customer experience thought leader and 311 pioneers. I am always seeking and sharing knowledge to make a valued difference and improve government interactions and solutions delivery for constituents, employees, and other key stakeholders.

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